Shipping policy
Shipping Policy for YouFORM
At YouFORM, we take pride in providing our customers with fast and reliable shipping. We understand the importance of receiving your order as soon as possible, so we work hard to get your order out the door as quickly as we can.
Processing time: All orders will be processed within 1-3 business days of receipt. Orders placed on weekends and holidays will be processed on the next business day.
Shipping time: Shipping times may vary depending on your location and the shipping method you choose. Standard shipping typically takes 3-5 business days, while expedited shipping options are also available for an additional fee.
Shipping rates: Shipping rates will be calculated based on the weight and dimensions of your order, as well as your shipping address. Shipping rates will be displayed at checkout for your review before placing the order.
Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery.
International Shipping: We do ship internationally, but the shipping cost will be calculated based on the weight, dimension and destination of the package, also the import taxes and fee will be charged by the destination country.
Returns and exchanges: If you are not completely satisfied with your purchase, please contact us within 30 days of receipt to request a return or exchange. All returns and exchanges must be in new and unused condition, with all original packaging and tags.
Damaged or lost package: If your package is damaged or lost in transit, please contact us immediately and we will work with the carrier to resolve the issue as quickly as possible.
Thank you for choosing YouFORM for your impact pad needs. If you have any questions or concerns regarding your order, please do not hesitate to contact us at info@YouFORMpads.com or 440-915-5329.